Our long-term success can only be achieved by fully satisfying and striving to exceed our customers’ expectations regarding the quality of our products and the timeliness and dependability of our delivery and service.
It is, therefore, our stated goal to provide our customers with quality products, timely delivery, and reliable service. Specifically, we aim to supply our customers with the largest selection of products available in our industry. We aim to provide our customers with timely delivery of our products and service.
In order to accomplish these goals, we will maintain a quality system modeled after the ISO 9001 standard, and work to continuously improve quality in our products and service through appropriate quality-enhancing techniques until the level of customer satisfaction described is attained.